Shipping policy

Effective Date: 8/29/2025

 

  1. Processing Times - orders are processed within 2-4 business days (exluding weekends and holidays) after payment is received. 

2. Shipping Rages and Delivery Estimates

  • Shipping rates are calculated at checkout based on weight and destination.
  • Standard shipping typically takes 5-10 business days within the U.S.
  • Expedited shipping options may be available at checkout. 
  • Delivery delays can occasionally occur due to carriers or circumstances beyond our control

3. Domestic Shipping 

  • Tracking numbers will be provided once your order ships.
  • We currently ship across the United States.

4. International Shipping 

  • Customers are responsible for any customs, duties, taxes, or import fees
  • International deliver times vary by country (usually 10-20 business days)
  • We ship to select international destinations. 

5. Order Tracking

  • Once shipped, you'll receive an email with tracking information.
  • Please allow up to 48 Hours for tracking updates to appear

6. Lost, Stolen, or Damaged Packages

  • Traumatic Coᵀᴹ is not responsible for packages lost, stolen, or damaged in transit.
  • If this occurs, please file a claim with the shipping carrier
  • If you need further assistance, contact us at traumaticco1@gmail.com

7. Incorrect Address Disclaimer

  • Customers are responsible for ensuring the correct shipping address is entered at checkout.
  • If an incorrect address is provided, Traumatic Coᵀᴹ is not liable for the lost package.

8. Made to Order Items

  • Some products offered by Traumatic Coᵀᴹ are made to order.
  • The exact turnaround time for these items will be stated in the individual product description.
  • Please review product pages carefully before placing your order
  • Orders that include both ready-to-ship items may be shipped together once all items are complete, unless otherwise noted

9. Contact Us

  • traumaticco1@gmail.com
  • www.tco4l.com